Burris Customer Support - Kudos

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Denis
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Joined: Fri Aug 22, 2008 5:29 am

Burris Customer Support - Kudos

Post by Denis »

I had a few minutes over the weekend to do a bit of WECSOGery; two of my Brno ZKK-601 rifles are scope-less, and that needed rectifying.

First things first, scopes need rings. Rings for Brno rifles do not exactly grow on trees. Fortunately, Burris makes very nice, solid, all-steel combined ring/bases for the CZ 550 rifle, which uses a dovetail and locking-lug arrangement with the same dimensions as that of its ZKK ancestors.
Burris_CZ550_Rings_Package_ IMG_2542.jpg
Fitting the first set of rings was uneventful, except for the fact that the nifty pop-up rear aperture sights on ZKK rifles stand a little proud of the receiver, and require a shallow relief cut (less than 2mm) on the bottom of the Burris bases.
Burris_relieve_for_proud_rear_sight_Copy of IMG_2551.jpg
You can just see how the sight stands a tiny bit proud of the level of the receiver. Many ZKK owners take the sight out so that they can fit scope bases flat to the receiver. Then they lose the part... that's why you frequently see these rifles missing their original rear sights :-)

I prefer to use the Burris bases, which can easily be altered to fit above the original sight (which is also how the original Brno / Zeiss scope mounts were designed). Making the relief cut took some little work with my Swiss-Army files,* and a spot of cold-blueing solution to finish the bare metal. Here's a picture of the base, with the relief cut, sitting snugly on the rifle. It's rather dark, because of the scope above, which is blocking the available light...
Burris_rings_correct_fit_IMG_2555.jpg
Alas, when I went to measure up the second set of rings for the relief cut, I realised that they didn't fit correctly - the width of the body of the bases was insufficient to reach across the receiver ring and bridge. The attachment screw would just go in, but they would not lock down properly. Here's a photo.
Burris_rear_ring_wrong_fit_IMG_2552.jpg
Around lunchtime (for me) today, I fired off an e-mail to Burris' customer service, attaching a description and photos of the problem. Within a quarter of an hour, I had a reply, telling me to return the faulty rings for a replacement. All this before 7am Mountain Time for Burris in Colorado. I am impressed! I liked Burris' scope rings before. Now I like their customer service too. Recommended.


* Swiss Army files. I kid you not - a few years ago, I bought as many new or barely-used Swiss Army-surplus files as I could afford at the army-surplus store in Thun. They are brilliant, and I wish I had had more Swiss Francs with me at the time...
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Denis
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Re: Burris Customer Support - Kudos

Post by Denis »

OK, the parcel to Burris is gone in the post. Let's see how long it takes the replacement rings to arrive...
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Combat Controller
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Re: Burris Customer Support - Kudos

Post by Combat Controller »

Denis wrote:OK, the parcel to Burris is gone in the post. Let's see how long it takes the replacement rings to arrive...
Would those be the ones in my suitcase?
Winner of the prestigious Автомат Калашникова образца 1947 года award for excellence in rural travel.
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Denis
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Joined: Fri Aug 22, 2008 5:29 am

Re: Burris Customer Support - Kudos

Post by Denis »

CombatController wrote:
Denis wrote:OK, the parcel to Burris is gone in the post. Let's see how long it takes the replacement rings to arrive...
Would those be the ones in my suitcase?
Weeeeelllllll, those might come in handy too! You didn't bring them to Korea, I hope - the excess baggage charge will ruin me :-)

I was kind of hoping that Burris might send a new set too.
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