VA document-shredding no shock to vets
Posted: Thu Nov 20, 2008 10:08 pm
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VA document-shredding no shock to vets
By Rick Maze - Staff writer
Posted : Wednesday Nov 19, 2008 17:14:41 EST
Doubts were raised Wednesday about whether the Bush administration can do anything to restore confidence in the Veterans Affairs Department following the discovery last month of almost 500 key benefits claims documents in shredding bins at regional offices.
But the problem, initially discovered by teams of auditors from the VA inspector general’s office, didn’t exactly shock the veterans’ community. Veterans have complained for decades about VA losing or destroying claims documents, making an already complicated process even more difficult to deal with.
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