i was thinking last night... when our contractor got disconnects as work orders.... we never were given specific times to get the job done... just told that they would be done on a specific day...
the order entry system didnt even create work orders for the truck roll either, that was automatically done on the back end...
ive seen both ends of the dispatch system for TWC (worked for them for years)... the only thing that anyone would have seen from the customer service screens on the computer would be the date that billing stopped, not the date that the line was cut... in fact i believe that disco's are even handled on the back end by a separate company...
the simplest way to show if the guy was legit or not would have been to ask to see a work order... he would have had some paperwork... even if it were just a list of addresses
I screwed up but it could have been worse
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mekender
- Posts: 13189
- Joined: Tue Aug 19, 2008 9:31 pm
Re: I screwed up but it could have been worse
“I no longer need to run as a Presidential Candidate for the Socialist Party. The Democrat Party has adopted our platform.” - Norman Thomas, a six time candidate for president for the Socialist Party, 1944
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FelixEstrella
- Posts: 2744
- Joined: Fri Aug 15, 2008 9:00 pm
Re: I screwed up but it could have been worse
Wouldn't there be a requirement to notify the property owner before entering his/her property to do the work? I've had cable/power guys come onto my property to do work, but they always knock on the door first.
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mekender
- Posts: 13189
- Joined: Tue Aug 19, 2008 9:31 pm
Re: I screwed up but it could have been worse
FelixEstrella wrote:Wouldn't there be a requirement to notify the property owner before entering his/her property to do the work? I've had cable/power guys come onto my property to do work, but they always knock on the door first.
on disconnects... nope... well there might be a requirement... but we never did... no reason to piss off a guy that was getting his cable cut off... easier to let them deal with the call center than to get in your face...
“I no longer need to run as a Presidential Candidate for the Socialist Party. The Democrat Party has adopted our platform.” - Norman Thomas, a six time candidate for president for the Socialist Party, 1944
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Jered
- Posts: 7859
- Joined: Wed Aug 20, 2008 1:30 am
Re: I screwed up but it could have been worse
I think the best thing you could have done differently would have been to get the truck's license number.
From what you describe, I'd say that you did well. The most important thing to do was for you to look out for your family.
From what you describe, I'd say that you did well. The most important thing to do was for you to look out for your family.
The avalanche has already started. It is too late for the pebbles to vote.
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Dub_James
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Re: I screwed up but it could have been worse
Actually I'd say the biggest lost opportunity in all this was (assuming he was legit) a gentle renegotiation of the content of your cable service. Those Adult channels are expensive (So I'm told)Jered wrote:I think the best thing you could have done differently would have been to get the truck's license number.
From what you describe, I'd say that you did well. The most important thing to do was for you to look out for your family.
Glad everything turned out all safe and all right in the end.
Oh, the heads that turn
Make my back burn
And those heads that turn
Make my back, make my back burn
-She Sells Sanctuary
The Cult
Make my back burn
And those heads that turn
Make my back, make my back burn
-She Sells Sanctuary
The Cult