<rant>
I've got a customer, with a fairly simple telecom setup. 2 POTS lines, DSL, and a T-1 for voice.
He moved to new offices on Wednesday.
I put in the move order to Verizon over a month ago.
Where to begin....
They started by disconnecting the POTS *2 weeks ago*. The customer uses the POTS lines for faxing. Then they disconnected the DSL last Thursday.
The T-1 cutover, which should have taken 30 minutes max, as the new office is so close to the old that even my weak-ass arm could throw a baseball from one and hit the other, took 4 hours to complete.
And we've still got no freaking DSL.
The customer is a lawyer. I'm openly musing as to the possible effect of cross-connecting three phase power to the demarc.
Bleh.
</rant>
Just what are they smoking at Verizon....
- mekender
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Re: Just what are they smoking at Verizon....
course if you call Verizon, they will say that everything is normal.
“I no longer need to run as a Presidential Candidate for the Socialist Party. The Democrat Party has adopted our platform.” - Norman Thomas, a six time candidate for president for the Socialist Party, 1944
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Re: Just what are they smoking at Verizon....
I forgot to mention that 4 different techs were dispatched to connect the same POTS line. How the hell do these people stay in business?
- mekender
- Posts: 13189
- Joined: Tue Aug 19, 2008 9:31 pm
Re: Just what are they smoking at Verizon....
same way the cable companies do it, they charge about 400% over cost for their services.
“I no longer need to run as a Presidential Candidate for the Socialist Party. The Democrat Party has adopted our platform.” - Norman Thomas, a six time candidate for president for the Socialist Party, 1944