personal horror with scumbamacare
Posted: Thu Aug 11, 2016 1:14 pm
As you all know, my wife died on Aug 06, 2016.
As a result of that, I have to do certain things. One of which is cancel her healthcare insurance. Long story, but she was forced into the exchange when her job canceled her COBRA, illegally and without notice. So she figured out a plan that would allow her to see the Gamma Knife doctor in Miami and away we went (at a 50% increase $600 to $900).
Yesterday, I called the insurance company to cancel. They looked up the information and saw she was an exchange customer and declared, there was nothing they could do for me. All interactions on plan changes have to happen through the exchange. The transferred me over to a lady for the exchange. Five minutes later, my call gets picked up. Again, long story short. They want all MY information. I don't mean to prove I am who I say I am. They are giving me an entire database questioning, to include MY social. I made that stop butt quick.
After about 3 minutes of hassle, she admits, well we can do this by you snail mailing us a death certificate. Then after we receive it, we will call you in 30-45 days to BEGIN the process of closing the account. HUH. 30 - 45 days. Well you can at least stop the mandated auto billing of my account, right? No. Until the account is CLOSED, you are responsible for the payments. So I will get a speedy refund for the time after my wife died, RIGHT. You do realize healthcare is worthless to a DEAD PERSON, right. I can not guarantee a refund sir. There is a process...
I started to get uncivil at that point, but was able to reign it back in. She was of course only a drone. I think I almost brought her to tears and that is unfair to the drone.
Mother Fucker that infuriated me.
As a result of that, I have to do certain things. One of which is cancel her healthcare insurance. Long story, but she was forced into the exchange when her job canceled her COBRA, illegally and without notice. So she figured out a plan that would allow her to see the Gamma Knife doctor in Miami and away we went (at a 50% increase $600 to $900).
Yesterday, I called the insurance company to cancel. They looked up the information and saw she was an exchange customer and declared, there was nothing they could do for me. All interactions on plan changes have to happen through the exchange. The transferred me over to a lady for the exchange. Five minutes later, my call gets picked up. Again, long story short. They want all MY information. I don't mean to prove I am who I say I am. They are giving me an entire database questioning, to include MY social. I made that stop butt quick.
After about 3 minutes of hassle, she admits, well we can do this by you snail mailing us a death certificate. Then after we receive it, we will call you in 30-45 days to BEGIN the process of closing the account. HUH. 30 - 45 days. Well you can at least stop the mandated auto billing of my account, right? No. Until the account is CLOSED, you are responsible for the payments. So I will get a speedy refund for the time after my wife died, RIGHT. You do realize healthcare is worthless to a DEAD PERSON, right. I can not guarantee a refund sir. There is a process...
I started to get uncivil at that point, but was able to reign it back in. She was of course only a drone. I think I almost brought her to tears and that is unfair to the drone.
Mother Fucker that infuriated me.